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How to add your e-mail account to Outlook 2016
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  1. Click FileInfoAdd account.
    The Outlook wizard for setting up a new account will open.
  2. Enter an email address to add your account.
  3. Click Advanced options and check the box for Let me set up my account manually.
  4. Click Connect.
  5. Choose the account type IMAP.
  6. Use the following settings:
    1. Incoming mail: Server imap.mail.com with port 993 and check the option This server requires an encrypted conncetion (SSL/TLS)
    2. Outgoing mail: Server smtp.mail.com with port 587 and the encryption method STARTTLS
  7. Click Connect.
  8. Enter your e-mail-address and your password, check Save the password in your password list and click OK.
Outlook 2016 will now sync with your mail.com account.
DriverHow to add your e-mail account to Outlook 2013Requirements:

IMAP is only available to mail.com Premium customers.

  1. Click File, then Info and the Add Account button.
  2. Select Manual setup or additional server types and click on Next.
  3. Select POP oder IMAP and click Next.
  4. Enter your name and e-mail address. Select IMAP for the account type and enter imap.mail.com as incoming server and smtp.mail.com. Enter your mail.com username and password. Click More Settings.
  5. Select the Outgoing Server Tab. Check My outgoing server requires authentication.
  6. Select the Advanced tab. Enter 993 next to Incoming Server and select SSL as encrypted connection type. Enter587 next to Outgoing Server and select TLS as as encrypted connection type (a). Click OK (b) and Next (c).
  7. Click Finish.

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Outlook 2013 synchronizes with your mail.com mailbox.
How to add your e-mail account to Outlook 2010Requirements:

IMAP is only available to mail.com Premium customers.

  1. Click File, then Info in the submenu and the Add account button.
  2. Select Manually configure server settings or additional server types and click on Next.
  3. Select Internet E-mail and click on Next.
  4. Enter your name and e-mail address. Select IMAP for the account type and enter imap.mail.com as incoming server and smtp.mail.com as outgoing server. Enter yourmail.com username and password. Uncheck Test Account Settings by clicking the Next button. Click on More Settings.
  5. Select the Outgoing Server tab. Check My outgoing server requires authentication.
  6. Select the Advanced tab. Enter 993 next to Incoming server and select SSL as encrypted connection type. Enter 587 next to Outgoing server and select TLS as encrypted connection type (a). Click OK(b) and on Next (c).
  7. Click on Finish.
Outlook 2010 synchronizes with your mail.com mailbox.
Next step: You need to link the folders so that your e-mail will be filed in the correct folders.
How to link your folders in Outlook 2010
  1. Click on Account settings in the File menu and on the button which appears with the same label.
  2. Select your mail.com e-mail address and click on Change.
  3. Click on More Settings.
  4. Switch to the Sent Items tab and select the Sent folder.
  5. Switch to the Deleted Items tab and select the Delete folder.
  6. Confirm by clicking OK and Next.
    Outlook 2010 will test the settings.
  7. Finish the account set-up by clicking on Finish.
Outlook 2010 will file the e-mail in the respective folders.

Choosing an email protocol is part of setting up an email client. Two common email protocols are IMAP and POP. Email clients use both to manage emails and folders. While they serve the same purpose, there are some striking differences between them.

IMAP

IMAP, short for Internet Message Access Protocol, allows access to email from many different devices. It does this by keeping email data stored on a server, instead of the user's machine. When a device accesses the email account, the server will pull the up-to-date information for the device.

The device then downloads it and lets you interact with the email. If you make changes to the email - whether deleting it, sending a new email, etc. - the new changes will be uploaded to the server. Essentially, emails are 'synced' across devices. Any device that accesses an email client using IMAP will get the most recent iteration of the email mailbox.

In short, the changes you make to your email client on one device will still be in place when you access the email client from another device.

IMAP ports:

IMAP with STARTTLSIMAP with SSL/TLS
143993

POP

POP (Post Office Protocol) was built for dial-up connections. The mail was stored on your computer instead of on the server so that you could read and respond while you were not connected to the internet. However, with the modern, 'always-on' internet connections, this functionality is rarely needed anymore.

POP works well for single, dedicated devices with spotty internet connection because, while IMAP 'syncs' data between multiple devices, POP does not.

The majority of emails using POP are stored on the user's machine. Only incoming emails are stored on the server. By default, once the email account is accessed from another device, the server immediately hands the new emails over and deletes them on their end. This leaves the only copy of the new email on the device.

If another device accesses the email, it will not have access to the email that was downloaded on the previous device.

If POP is left to its default settings, each device using POP may end up with differences in their email.

While it is possible to configure POP3 (the most recent version of POP) to keep email data stored on the server, this only applies to email messages. Customizations, like marking an email as read and unread, are not stored on the server and are not synced across devices. However, this configuration is client-specific, so every client you use will need to be configured separately.

POP3 ports:

POP3 with STARTTLSPOP3 with SSL/TLS
110995

IMAP vs POP Overview

Here's a quick cheat sheet of the differences between IMAP and POP.

Download
IMAPPOP
Limited offline email access (one to two weeks of messages downloaded, but no images or attachments)Offline email access (emails are downloaded in entirety)
Email primarily stored on serverEmail is primarily stored on the user's machine
Same setup across multiple devicesSetup may differ across multiple devices
Has SSL/ TLS optionsHas SSL/ TLS options

Which Email Protocol Should You Use?

You may still be considering what email protocol to use.

If you're on the fence, we recommend using IMAP. Since it works with multiple devices, it's accessible even if you lose the original device. It also makes it easier to set up email customizations that will span across all devices.

However, we have compiled some use cases that might help inform your decision:

You use multiple devices to access your mail

You should use IMAP.

IMAP keeps your email account consistent across devices, so you never have to worry about your email accounts being out-of-date or differing from device to device.

You only use one device to access your email

You could use POP3, but we recommend IMAP

While POP3 can work well for single devices, IMAP is the better option in case you ever need to use a new device. If you are using POP3 and lose access to your main device, you would also lose access to all your past emails.

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That's why we recommend using IMAP in this instance, instead of POP3.

You are trying to conserve space on your server

You should use POP3.

POP3 only stores new emails on the server end. When a device access the email account, the server sends the email data to the device and then scrubs the data from its memory. IMAP stores all the email data on the server, which can potentially use a lot of disk space.

You use custom folders

IMAP and POP have different ways of dealing with folders. Since both options have a sort of storage system, we recommend IMAP.

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IMAP

IMAP has two different types of folders: private and public ones. Private folders only exist on the client side (your device), while public folders are available to any device that connects to the email account.

POP

POP keeps all folders on the client side. This means that folders are only available from the device they were created on. Any other devices that access the email account will not have access to the folders.

You want to set up server-side delivery rules

You should use IMAP.

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IMAP filters the mail on the server side so that it is already sorted when a device accesses it.

POP server-side sorting works, but it will not download email that has been sorted outside of the Inbox folder.

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