What you see
May 04, 2015 Hello. I am in need of help very badly please! My computer has been working fine for the past 2-3 years but just a few hours ago there was a thunderstorm and i forgot to turn the computer off (yes i have a surge protector). I saw my house lights flick off and back on for a second and my computer. AMI (formerly American Megatrends Inc.) is an international hardware and software company, specializing in PC hardware and firmware. The company was founded in 1985 by Pat Sarma and Subramonian Shankar.
A black screen with American Megatrends at the top. The screen contains configuration options for the Trusted Platform Module (TPM) settings.
This screen may appear after a recovery or reset of your Surface. It tells you that a TPM configuration change was requested.
Important: You’ll need a keyboard to complete this solution. If you don’t have a Surface Typing Cover or another USB keyboard available, contact us.
American Megatrends Laptops Review
If you see the American Megatrends TPM screen on your Surface, do the following:
American Megatrends Laptops Models
Press F12. (If you’re using a Surface Typing Cover, press Fn+F12.)
This will keep your current TPM settings, and your Surface will continue to Windows.If Windows starts: Install the latest Surface and Windows updates to help prevent future problems. For more info, see Install Surface and Windows updates.
If Windows doesn’t start: If the American Megatrends TPM screen appears again, contact us.